Delivery Ordering And Payment
How do I make a purchase?
To make a purchase, add the item(s) to the shopping basket.
All prices are shown in UK British Pound Sterling (£ GBP).
Shop prices do not include shipping (shipping is added at the checkout)
If you prefer to place your order over the phone then please ring us on 07758961531
What are the delivery options?
Royal Mail 1st class £3.95
Royal Mail second class £300
Next Day Delivery £7.95
next day delivery orders after 2pm Thursday will not be delivered until Monday.
Saturday guaranteed delivery. £12.95 orders need to be placed by 2pm Friday. This is the only guaranteed delivery option if you need your mask for the weekend but have missed Thursdays deadline.
International signed for Europe £7.95 usually take three days to one week.Large bulky masks cost £30 to post.
International signed for rest of world £9.95 can take up to two week. Large bulky masks cost £40 to posts.
When will my order be dispatched?
Orders are usually dispatched the same day if your order is placed before 2pm (Monday. Tuesday, Thursday and Friday, excluding weekends. weekend orders are processed and dispatched on Monday).
Please allow two weeks for delivery on international orders.
All order place after 2pm Tuesday will be posted on Thursday as the post office is shut on Wednesday;
What payment types do you accept?
We accept all major cards through PayPal and Google checkout (a PayPal account is not required).Paypal and Google Checkout is the safe and secure way to shop online! No payment details are handled by Venetian Masquerade Masks and are instead handled by third parties Google Checkout and Paypal. Both are well known market leaders in the online payment industry and offer secure online payment. If you require any more information feel free to checkout there website. Which ever you choose you can be sure that you will be safe shopping at Venetian Masquerade Masks.
When you reach the checkout, you can pay through PayPal. If you have a PayPal account, just login with your details. If you don't have a PayPal account, just click the 'Continue' link on the left hand side of the PayPal home page (just above the credit card symbols).
We also accept the following (payment in UK Pounds Sterling only):
paymennt over the phone call 07758961531
- Postal order
- International Money Order
Please Note: If you wish to send payment by post, money must be received before items are dispatched.
Is paying by card safe and secure on this site?
Yes. We do not see or store your card details. When you purchase online from us, the transaction is securely carried out through PayPal using 128-bit SSL encryption.
I live outside the United Kingdom - how do I pay through PayPal in British money?
PayPal will automatically convert your country's currency into British Pound Sterling for you.
Can I return a mask?
Yes, if a mask you order is unsuitable then please email us before returning the mask. A full refund will be issued, minus postage cost as long as the mask is return to us within seven days, unworn and unmarked as it left us.